Terms and Conditions

The terms and conditions below and those described on the site are legally binding each customer at Cash for Gold Jewellery.

Our failure to exercise or enforce any right or provision of this agreement shall not operate as a waiver of such right or provision.

When visiting this site, you represent the following:
(a) the information you provide is truthful and accurate
(b) you are 18 years of age or older
(c) you are not violating any applicable law or regulation
(d) you are the legal owner of any items you sell or attempt to sell to us
(e) you are selling or attempting to sell items on your own behalf and not as a representative of a third party
Cash for Gold Jewellery reserves the right to request documentation or other proof of compliance with these requirements. You agree to provide such documentation and otherwise cooperate with Cash for Gold Jewellery as requested by us. You also agree that any transaction you make with Cash for Gold Jewellery will not cause Cash for Gold Jewellery to be in violation of any anti-money laundering or anti-terrorism act.

We reserve the right, in our sole discretion, to reject delivery of any envelope or package that appears to be damaged, opened or tampered with. We will return these envelopes or packages to you and will have no liability to any customer for returning envelopes or packages in this manner.

In the event that your items are lost in transit, your sole remedy is to seek reimbursement via the insurance carrier engaged by Cash for Gold Jewellery. Such losses and claims are subject to the terms and conditions of the insurance carrier and the policy purchased by Cash for Gold Jewellery on your behalf.

Upon receipt of your jewellery, we will weigh and evaluate your jewellery and provide you with a quote via email. We purchase jewellery for refining. Prices are based solely on the weight and karat grade contained in your jewellery, not on its potential value if resold intact.

We are unable to pay for jewellery that does not contain valuable precious metal. In the event that you sent us a non-precious item we will inform you via email or, if you sent the non-precious item together with jewellery that does not fall within the category of non-precious items, should you wish the non-precious items to be returned to you, they will be returned.

If you have changed your mind about selling your items or are dissatisfied with the offer you’ve received, you must notify Cash for Gold Jewellery immediately after receiving your offer. In this case, you items will be shipped back to you.

If we do not hear from you within 30 days after we notified you of our offer, your items will be sent for recycling and you’ll receive your money via cheque or E-transfer for the appraised value of your items. These time limitations cannot be waived and Cash for Gold Jewellery will not be responsible for any loss or damage of any kind if these time limitations are not followed.

Cash for Gold Jewellery shall not be liable to anyone for any damages, including but not limited to, incidental, consequential, punitive, or loss of profit or opportunity, other than as set forth herein above. By submitting items to Cash for Gold Jewellery, you explicitly and expressly accept this limitation of liability.

You agree to indemnify and hold Cash for Gold Jewellery and its employees harmless from all liability, claims, suits, losses, costs, and legal fees cause by, arising or resulting from any breach of trust of these terms and conditions, including claims brought by third parties.

These terms and conditions are subject to change without notice. Cash for Gold Jewellery urges you to revisit our website often to be sure that you are aware of any changes.